Refund Policy

We want you to feel safe and satisfied when you have ordered, so you can return an item to us no matter where in the world you live within 30 days of receipt of the product. The only stipulation is that the product must have its tags/labels attached, intact, re-saleable and the manufacturers packing is with the product. We guarantee that our products are delivered within 45 business days.  If you have purchased anything on www.casualmen.co, but didn’t receive it within the guaranteed delivery time, you can get a full refund.

The estimated delivery time for orders on www.casualmen.co is around 14 business days. Due to the fact that shipping time may vary depending on factors beyond our control, we’ve established a guaranteed period for delivery of 45 days.

Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

2. If you chose a wrong size. Sizes may vary between different products, each product have a specific chart to check before proceeding to checkout. due to shipping costs are expensive.

3. Your order did not arrive due to exceptional circumstances outside the control of www.casualmen.co (i.e. not cleared by customs, delayed by a natural disaster).
4. Other exceptional circumstances outside the control of
www.casualmen.co

You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it either by sending a message on the contact us page or using your PayPal account.

Go to Homepage